At seethelight we value and encourage customer feedback on any aspect of our service.

Existing Customers

It is easier and quicker to contact us when you are logged in to your account.

No account?

If you don’t have an account with us yet, we would love to hear from you!

Have you tried these first? It may save you time...


Wireless & Broadband

How can I improve my wireless speeds?
How do I set up my devices wirelessly?
My IP address is not recognised
What speed would be right for me?


Can I take my phone number with me?
I can’t get a dial tone
How do I add Voicemail to my phone?
What are the call charges?


Why is my first bill more expensive?
How long is my contract?
How do I upgrade my services?
How do I cancel my services?

Sky TV

Can I get this deal if i have Sky TV already?
Who will bill me for my Sky TV services?
Can I upgrade the Original Bundle?
What is the upfront connection fee for Sky TV?