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Service Checker

Enter your address to see if you can get our superfast and ultrafast services

Great news! Our superfast and ultrafast services are available in your area.

ONT / Fibre Install Indicators

Fibre  ONT 

IRS / GTU Information

GTU  IRS 

CLJ / EPFU Information

EPFU  CLJ 

Property Occupation

Have you moved into your property yet?

What date will you be moving in?

(dd/mm/yyyy)

Great news! We will try and get you online as soon as possible. Please be aware there may be further tasks we need to do before your services are activated.

Sky

Sky Entertainment - Free for 18 months

Are you interested in taking our amazing Sky Q TV deal? Sky Entertainment pack, free for 18 months.

  • Enjoy the latest dramas, comedies and Sky Originals
  • Enjoy music and documentaries
  • Free for 18 months with seethelight's broadband (RRP. £20 per month)

To process the Sky Q TV deal, we will give you a call back once your seethelight order is complete.

Important information you should know

Brace yourself for super-fast residential broadband!

seethelight offer you super-fast broadband and digital voice services. We use a fibre-to-the-home network, which makes ADSL and cable services look like something from the steam age.

Place your seethelight order for:

  • Ultrafast fibre optic broadband
  • 12 month contracts
  • Free wireless router*
  • UK based call centre
  • Free evening and weekend calls with line rental
  • Unlimited downloads

*Please note, although we supply a free wireless router, seethelight advertise our broadband speeds based on wired connections. If you connect wirelessly, this may affect the speeds you receive. For more information on wireless speeds, see our guides here.

Router delivery

If you are placing an order for broadband, seethelight will order you a free wireless router. If you have already taken occupation of the property, this will be sent to you via the Royal Mail. You should receive the router or notification of its delivery within 7 days.

If you have yet to take occupation of the property, seethelight will aim for you to receive the router or notification of its delivery within 7 days of your occupation date.

A router delivery charge of £8.95 may be applicable and will be payable at the end of the order.

Installation of your seethelight equipment

After you have placed your order, you will be advised whether an engineer is required to install our equipment. If this is the case, you will receive a call from seethelight's installation team called GTC.

A representative at GTC will offer you either an am (8-12) or pm (1-5) appointment and will schedule this in with you.

When the engineer arrives at your property, you will notice they are wearing GTC clothing and driving a GTC van rather than seethelight. This is because they are seethelight's partner installation team.

If you have any doubts as to who the engineer is or where they are from, you can ask to see their ID badges for validation, or call seethelight on 0800 331 7638 and we can confirm.

Number Porting

seethelight may be able to port your number from your old account. For more information and to fill out an application form, please click this link.

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