Incidents and Planned Maintenance
There are 14 incidents or planned maintenances that may be affecting customers on our network.
369961: MAINTENANCE AFFECTING TV SERVICES Last updated:(03 Nov 2025 08:37hrs)
Status: Currently open.
Location: Bath BA2.
Location: Bath BA2.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 04/11/2025. Customers may experience an interruption to TV services only during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371010: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:35hrs)
Status: Currently open.
Location: Suffolk IP9 IP2.
Location: Suffolk IP9 IP2.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
370847: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:34hrs)
Status: Currently open.
Location: Essex CO11 CO3 CO6 CO7 CO4 CO5.
Location: Essex CO11 CO3 CO6 CO7 CO4 CO5.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
370842: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:32hrs)
Status: Currently open.
Location: Exeter EX5 EX16 EX15 EX16 EX1 EX13 EX4.
Location: Exeter EX5 EX16 EX15 EX16 EX1 EX13 EX4.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
367157: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:30hrs)
Status: Currently open.
Location: Portsmouth PO3.
Location: Portsmouth PO3.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
366326: MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:29hrs)
Status: Currently open.
Location: Aylesbury HP18 HP19 HP20.
Location: Aylesbury HP18 HP19 HP20.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
366076: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:28hrs)
Status: Currently open.
Location: Mansfield NG18 NG19.
Location: Mansfield NG18 NG19.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371099: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:27hrs)
Status: Currently open.
Location: Sandy SG19.
Location: Sandy SG19.
There is essential emergency maintenance taking place between the hours of 23:00 on 03/11/2025 until 07:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371098: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:26hrs)
Status: Currently open.
Location: Westry PE15.
Location: Westry PE15.
There is essential emergency maintenance taking place between the hours of 23:00 on 03/11/2025 until 07:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371097: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:25hrs)
Status: Currently open.
Location: Royston SG8.
Location: Royston SG8.
There is essential emergency maintenance taking place between the hours of 23:00 on 03/11/2025 until 07:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371093: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:24hrs)
Status: Currently open.
Location: Wisbech PE13.
Location: Wisbech PE13.
There is essential emergency maintenance taking place between the hours of 23:00 on 03/11/2025 until 07:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371091: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:23hrs)
Status: Currently open.
Location: Norfolk PE30.
Location: Norfolk PE30.
There is essential emergency maintenance taking place between the hours of 23:00 on 03/11/2025 until 07:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371088: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:22hrs)
Status: Currently open.
Location: Ely CB6 CB7.
Location: Ely CB6 CB7.
There is essential emergency maintenance taking place between the hours of 23:00 on 03/11/2025 until 07:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371086: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Nov 2025 08:21hrs)
Status: Currently open.
Location: Cambridge CB23 PE19 Bedford MK44.
Location: Cambridge CB23 PE19 Bedford MK44.
There is essential emergency maintenance taking place between the hours of 23:00 on 03/11/2025 until 07:00 on 04/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
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