Incidents and Planned Maintenance
There are 7 incidents or planned maintenances that may be affecting customers on our network.
382921: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(16 Feb 2026 08:31hrs)
Status: Currently open.
Location: Inverness IV2.
Location: Inverness IV2.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 17/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
382776: MAINTENANCE AFFECTING SERVICES Last updated:(16 Feb 2026 08:30hrs)
Status: Currently open.
Location: Manfield NG18 NG19.
Location: Manfield NG18 NG19.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 17/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
382426: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(16 Feb 2026 08:29hrs)
Status: Currently open.
Location: Leeds LS7.
Location: Leeds LS7.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 17/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
378188: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(16 Feb 2026 08:26hrs)
Status: Currently open.
Location: Worcester WR5 WR2.
Location: Worcester WR5 WR2.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 17/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
375974: MAINTENANCE AFFECTING SERVICES Last updated:(16 Feb 2026 07:52hrs)
Status: Currently open.
Location: Milton Keynes MK10, MK13, MK16, MK17.
Location: Milton Keynes MK10, MK13, MK16, MK17.
There is essential maintenance taking place between the hours of 09:00 and 16:00 Monday - Friday 16/02/2026 to 20/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
382249: MAINTENANCE AFFECTING SERVICES Last updated:(16 Feb 2026 08:27hrs)
Status: Closed.
Location: Bishops Stortford CM22.
Location: Bishops Stortford CM22.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 17/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (16 Feb 2026 08:27hrs)
This Planned Maintenance was completed on Monday, February 16th, 2026 at 08:27hrs.
This Planned Maintenance was completed on Monday, February 16th, 2026 at 08:27hrs.
383982:INCIDENT AFFECTING INTERNET SERVICES Last updated:(16 Feb 2026 08:01hrs)
Status: Closed.
Location: Aberdeen AB51.
Location: Aberdeen AB51.
We have a network incident in Aberdeen, AB51 affecting phone and internet services. Our team are looking into this and will provide an update by 10:10.
Please do not reset your equipment.
Please do not reset your equipment.
Update (16 Feb 2026 08:01hrs)
This incident was closed on Monday, February 16th, 2026 at 08:01hrs.
This incident was closed on Monday, February 16th, 2026 at 08:01hrs.
Update (13 Feb 2026 08:39hrs)
Service has been restored; however, we have not yet received confirmation from the carrier that the fault has been permanently resolved. We continue to monitor the circuit closely. The incident will remain open and pending closure until formal confirmation is provided by the third party.
Service has been restored; however, we have not yet received confirmation from the carrier that the fault has been permanently resolved. We continue to monitor the circuit closely. The incident will remain open and pending closure until formal confirmation is provided by the third party.
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