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Incidents and Planned Maintenance

There are 16 incidents or planned maintenances that may be affecting customers on our network.

387431 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:38hrs)
Status: Currently open.
Location: Birmingham B3.
There is essential third party maintenance taking place between the hours 00:00 until 06:00 on 27/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
388886 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:36hrs)
Status: Currently open.
Location: Buxton SK17.
There is essential third party maintenance taking place between the hours 00:00 until 06:00 on 27/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
388378 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:32hrs)
Status: Currently open.
Location: Minster On Sea ME12.
There is essential third party maintenance taking place between the hours 00:00 until 06:00 on 27/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
383697 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:17hrs)
Status: Currently open.
Location: Sunderland SR4,SR3.
There is essential third party maintenance taking place between the hours 00:00 until 06:00 on 27/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
384119: MAINTENACE AFFECTING SERVICES   Last updated:(25 Mar 2026 08:34hrs)
Status: Currently open.
Location: Crewe CW1.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
387107: MAINTENANCE AFFECTING SERVICES   Last updated:(25 Mar 2026 08:33hrs)
Status: Currently open.
Location: Tetbury GL8.
There is essential maintenance taking place between the hours 08:00 until 17:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
388166: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:10hrs)
Status: Closed.
Location: Swindon SN1 SN17AE SN17BZ SN3 SN4 Basildon CM12.
There is essential maintenance taking place between the hours 00:00 until 01:05 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:10hrs)
This Planned Maintenance was completed on Thursday, March 26th, 2026 at 08:10hrs.
388892: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:10hrs)
Status: Closed.
Location: Bath BA2 Warminster BA12 Wiltshire BA13 Bristol BS16 BS13 BS14 BS4 BS35 BS15.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:10hrs)
This incident was closed on Thursday, March 26th, 2026 at 08:10hrs.
388882: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:09hrs)
Status: Closed.
Location: Carfin ML1.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:09hrs)
This incident was closed on Thursday, March 26th, 2026 at 08:09hrs.
388821: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:09hrs)
Status: Closed.
Location: Chelmsford CM2 CM23.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:09hrs)
This incident was closed on Thursday, March 26th, 2026 at 08:09hrs.
388698: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:08hrs)
Status: Closed.
Location: Dursley GL11.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:08hrs)
This incident was closed on Thursday, March 26th, 2026 at 08:08hrs.
388676: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:06hrs)
Status: Closed.
Location: Ebbsfleet DA10 Rochester ME3.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:06hrs)
This incident was closed on Thursday, March 26th, 2026 at 08:06hrs.
388675: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:06hrs)
Status: Closed.
Location: Tendring CO16.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:06hrs)
This incident was closed on Thursday, March 26th, 2026 at 08:06hrs.
383696: THIRD PARTY MAINTENANCE AFFECTING SERVICE   Last updated:(26 Mar 2026 08:05hrs)
Status: Closed.
Location: Hartlepool TS26 TS27.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 26/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:05hrs)
This Planned Maintenance was completed on Thursday, March 26th, 2026 at 08:05hrs.
388067: EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:05hrs)
Status: Closed.
Location: Lawford CO11.
There is essential emergency maintenance taking place between the hours 09:00 until 16:00 on 25/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:05hrs)
This incident was closed on Thursday, March 26th, 2026 at 08:05hrs.
386946: MAINTENANCE AFFECTING SERVICES   Last updated:(26 Mar 2026 08:04hrs)
Status: Closed.
Location: Pontypool NP4 NP44.
There is essential maintenance taking place between the hours 08:00 until 17:00 on 25/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (26 Mar 2026 08:04hrs)
This Planned Maintenance was completed on Thursday, March 26th, 2026 at 08:04hrs.

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