Incidents and Planned Maintenance
There are 17 incidents or planned maintenances that may be affecting customers on our network.
405964: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:56hrs)
Status: Currently open.
Location: Alcester B49.
Location: Alcester B49.
There is emergency third party maintenance taking place between the hours of 21:00 and 05:00 Wednesday 06/08/2026 to Thursday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403534: MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:54hrs)
Status: Currently open.
Location: Ely CB6, CB7.
Location: Ely CB6, CB7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403532: MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:53hrs)
Status: Currently open.
Location: Ely CB6, CB7.
Location: Ely CB6, CB7.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403540: MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:52hrs)
Status: Currently open.
Location: Ipswich IP2.
Location: Ipswich IP2.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404956: MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:49hrs)
Status: Currently open.
Location: Leicester Hinckley LE9, LE10.
Location: Leicester Hinckley LE9, LE10.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404377: MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:43hrs)
Status: Currently open.
Location: Bedford MK45 Chelmsford CM3.
Location: Bedford MK45 Chelmsford CM3.
There is essential maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406713: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:33hrs)
Status: Currently open.
Location: Meppershall, Bedford, Lower Stondon - SG16, SG17.
Location: Meppershall, Bedford, Lower Stondon - SG16, SG17.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
401898: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:28hrs)
Status: Currently open.
Location: Olney MK46 Stewartby/Bedford MK43.
Location: Olney MK46 Stewartby/Bedford MK43.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
401895: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:26hrs)
Status: Currently open.
Location: Swindon SN25, SN26.
Location: Swindon SN25, SN26.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404714: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:19hrs)
Status: Closed.
Location: Wisbech PE13.
Location: Wisbech PE13.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 08:19hrs)
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:19hrs.
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:19hrs.
404848: MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:15hrs)
Status: Closed.
Location: Southampton PO15, SO15, SO30, SO31.
Location: Southampton PO15, SO15, SO30, SO31.
There is essential maintenance taking place between the hours of 00:00 and 03:00 Wednesday 05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 08:15hrs)
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:15hrs.
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:15hrs.
405547: MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:15hrs)
Status: Closed.
Location: Rotherham S65, S66.
Location: Rotherham S65, S66.
There is essential maintenance taking place between the hours of 02:00 and 04:00 Wednesday 05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 08:15hrs)
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:15hrs.
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:15hrs.
405448: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:14hrs)
Status: Closed.
Location: Ipswich IP8, IP1, IP6 London HA9, WC1X.
Location: Ipswich IP8, IP1, IP6 London HA9, WC1X.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 08:14hrs)
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:14hrs.
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 08:14hrs.
405855: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 08:14hrs)
Status: Closed.
Location: Alcester B49.
Location: Alcester B49.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 08:14hrs)
This incident was closed on Wednesday, August 5th, 2026 at 08:14hrs.
This incident was closed on Wednesday, August 5th, 2026 at 08:14hrs.
406626: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 07:47hrs)
Status: Closed.
Location: London SM6.
Location: London SM6.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 07:47hrs)
This incident was closed on Wednesday, August 5th, 2026 at 07:47hrs.
This incident was closed on Wednesday, August 5th, 2026 at 07:47hrs.
401702: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 07:47hrs)
Status: Closed.
Location: Warminster BA12 Holt BA14.
Location: Warminster BA12 Holt BA14.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 07:47hrs)
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 07:47hrs.
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 07:47hrs.
401901: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(05 Aug 2026 07:46hrs)
Status: Closed.
Location: Chester CH1.
Location: Chester CH1.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 05/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (05 Aug 2026 07:46hrs)
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 07:46hrs.
This Planned Maintenance was completed on Wednesday, August 5th, 2026 at 07:46hrs.
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