Incidents and Planned Maintenance

There are 29 incidents or planned maintenances that may be affecting customers on our network.

305345: MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:07hrs)
Status: Currently open.
Location: Grays RM17.
There is essential third party emergency maintenance taking place between the hours of 09:00 and 17:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
305696: MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:02hrs)
Status: Currently open.
Location: Derby DE1.
There is essential maintenance taking place between the hours of 00:00 and 04:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307843: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:54hrs)
Status: Currently open.
Location: Chatham ME4 ME5.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307673: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:44hrs)
Status: Currently open.
Location: Hertfordshire SG5.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307672: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:43hrs)
Status: Currently open.
Location: Bedfordshire MK42.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307660: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:41hrs)
Status: Currently open.
Location: Bedfordshire MK43 MK46.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307544: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:39hrs)
Status: Currently open.
Location: Essex CM1 CM5 CM7 CM3 CM0 CM77 SS16 SS4 CO7 CO9 CO16.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307045: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:35hrs)
Status: Currently open.
Location: Norfolk NR9.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
306718: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:33hrs)
Status: Currently open.
Location: London E3.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
305852: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:28hrs)
Status: Currently open.
Location: Harlow CM17.
There is essential third party maintenance taking place between the hours of 23:00 on 13/06/2024 and 08:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
305847: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:27hrs)
Status: Currently open.
Location: London E17.
There is essential third party maintenance taking place between the hours of 23:00 on 13/06/2024 and 08:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
305839: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 08:25hrs)
Status: Currently open.
Location: Ilford IG6.
There is essential third party maintenance taking place between the hours of 23:00 on 13/06/2024 and 08:00 on 14/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307486: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 10:01hrs)
Status: Currently open.
Location: Crawley RH11 RH10 RH15 RH19 East Sussex BN3 BN6 BN13 BN17 BN18 BN27 PO10 PO19.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 13/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307481: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 09:53hrs)
Status: Currently open.
Location: Hertfordshire SG14.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 13/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307465: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 09:52hrs)
Status: Currently open.
Location: Exeter EX1 EX4.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 13/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307462: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 09:50hrs)
Status: Currently open.
Location: Bedfordshire MK45.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 13/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
307412: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 09:34hrs)
Status: Currently open.
Location: Chelmsford CM1.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 13/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
306457: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 09:32hrs)
Status: Currently open.
Location: Newcastle upon Tyne NE15 NE16 SR3 County Durham TS28 DH8.
There is essential third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 13/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
305405: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 09:29hrs)
Status: Currently open.
Location: London N1.
There is essential third party maintenance taking place between the hours of 21:00 on 12/06/2024 and 05:00 on 13/06/2024. Customers may experience an interruption to broadband services during this time.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.
No updates for this incident yet.
304268: MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:16hrs)
Status: Closed.
Location: Peterborough PE7.
There is essential third party maintenance taking place between the hours of 09:00-17:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:16hrs)
This Planned Maintenance was completed on Thursday, June 13th, 2024 at 09:16hrs.
307343: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:15hrs)
Status: Closed.
Location: Derby DE73.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:15hrs)
This incident was closed on Thursday, June 13th, 2024 at 09:15hrs.
307238: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:15hrs)
Status: Closed.
Location: Derby DE24 5AX.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:15hrs)
This incident was closed on Thursday, June 13th, 2024 at 09:15hrs.
307101: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:15hrs)
Status: Closed.
Location: Durham DH7.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:15hrs)
This incident was closed on Thursday, June 13th, 2024 at 09:15hrs.
306684: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:14hrs)
Status: Closed.
Location: County Durham DL14.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:14hrs)
This Planned Maintenance was completed on Thursday, June 13th, 2024 at 09:14hrs.
306646: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:14hrs)
Status: Closed.
Location: Berkshire RG2 Wokingham RG40.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:14hrs)
This Planned Maintenance was completed on Thursday, June 13th, 2024 at 09:14hrs.
306637: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:14hrs)
Status: Closed.
Location: Buckingham MK18 Northamptonshire NN13.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:14hrs)
This incident was closed on Thursday, June 13th, 2024 at 09:14hrs.
306636: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:14hrs)
Status: Closed.
Location: Warwickshire B49.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:14hrs)
This incident was closed on Thursday, June 13th, 2024 at 09:14hrs.
306289: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2024 09:14hrs)
Status: Closed.
Location: Kent TN28 CT14 TN39 TN34 ME1 TN40 DA11.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (13 Jun 2024 09:14hrs)
This Planned Maintenance was completed on Thursday, June 13th, 2024 at 09:14hrs.
305276: MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2024 18:53hrs)
Status: Closed.
Location: Andover SP11.
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Wednesday 12/06/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Jun 2024 18:53hrs)
This Planned Maintenance was completed on Wednesday, June 12th, 2024 at 18:53hrs.

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