Incidents and Planned Maintenance

There are 2 incidents or planned maintenances that may be affecting customers on our network.

149402: 3RD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(08 Jul 2020 11:47hrs)
Status: Currently open.
Location: Birmingham, B1.
There is essential 3rd party maintenance taking place between the hours of 23:00 and 05:00 on Thursday the 09/07/2020. Customers may experience an interruption to broadband services for up to 30 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
132508: MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(08 Jul 2020 10:54hrs)
Status: Currently open.
Location: Staplehurst, TN12.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 09/07/2020. Customers may experience an interruption to all services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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