Incidents and Planned Maintenance

There are 8 incidents or planned maintenances that may be affecting customers on our network.

325172 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(08 Nov 2024 09:01hrs)
Status: Currently open.
Location: Lancashire, PR7.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Monday 11/11/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
325565 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(08 Nov 2024 09:01hrs)
Status: Currently open.
Location: Shropshire. TF10.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Monday 11/11/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
325586 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(08 Nov 2024 08:57hrs)
Status: Currently open.
Location: Shropshire, TF4.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 10/11/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
325581 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(08 Nov 2024 08:56hrs)
Status: Currently open.
Location: Shropshire, TF9.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 10/11/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
325579 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(08 Nov 2024 08:51hrs)
Status: Currently open.
Location: Cheshire, CW1.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 10/11/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
325571 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(08 Nov 2024 08:44hrs)
Status: Currently open.
Location: Stafford,ST18.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 10/11/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
319689 : MAINTENANCE AFFECTING SERVICES   Last updated:(08 Nov 2024 19:24hrs)
Status: Closed.
Location: Winchester, SO22.
There is essential maintenance taking place between the hours of 08:00-17:00 on Friday 08/10/2024. Customers may experience an interruption to services for up to 1 hour. during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (08 Nov 2024 19:24hrs)
This Planned Maintenance was completed on Friday, November 8th, 2024 at 19:24hrs.
326570 : EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(08 Nov 2024 15:48hrs)
Status: Closed.
Location: Worcester WR4.
There is emergency maintenance taking place between the hours of 14:00 and 18:00 on 08/11/2024. Customers may experience an interruption to services for up to one hour during this time. This is to prevent an extended unplanned outage.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (08 Nov 2024 15:48hrs)
This incident was closed on Friday, November 8th, 2024 at 15:48hrs.

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