There are 13 incidents or planned maintenances that may be affecting customers on our network.
305027: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES Last updated:(18 May 2024 13:54hrs)
Status: Currently open.
Location: Canterbury CT3 3NL.
Some customers in this area are experiencing a service outage.
Our engineer has attended site to investigate the fault today and has located fibre damage. This could not be repaired today because excavation works need to take place first.
These works cannot be done this weekend, but we are attempting to arrange for a team with the necessary equipment to attend as soon as possible in the week. The next update will be Monday by 08:00.
No updates for this incident yet.
305006: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 12:00hrs)
Status: Currently open.
Location: Doseley, TF4.
There is emergency third party maintenance taking place between the hours of 00:00am on 19/05/24 and 10:00amon 20/05/24 Customers may experience an interruption to services for up to 34 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
304998: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 11:38hrs)
Status: Currently open.
Location: TF9 Market Drayton.
There is emergency third party maintenance taking place between the hours of 06:00am on 19/05/24 and 06:00amon 20/05/24 Customers may experience an interruption to services for up to 24 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
304337 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:47hrs)
Status: Currently open.
Location: London, TW9.
There is emergency third party maintenance taking place between the hours of 04:00 and 05:00 on Monday 20/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
304388 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:45hrs)
Status: Currently open.
Location: Oxfordshire, SN7/SN6 .Gloucestershire ,GL7.Warwickshire, B49 ..
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Monday 20/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
303817 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:43hrs)
Status: Currently open.
Location: London E14.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Monday 20/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
303508 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:41hrs)
Status: Currently open.
Location: Bradwell, NR31.Great Yarmouth NR29.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Monday 20/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
304919 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:36hrs)
Status: Currently open.
Location: Haslington,CW1..
There is emergency third party maintenance taking place between the hours of 06:00 and 10:00 on Sunday 19/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
304945 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:26hrs)
Status: Currently open.
Location: Staffordshire, ST19.
There is emergency third party maintenance taking place between the hours of 06:00 and 14:00 on Sunday 19/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
304921 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:21hrs)
Status: Currently open.
Location: Stafford , ST18.
There is emergency third party maintenance taking place between the hours of 06:00 and 18:00 on Sunday 19/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
304920 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 09:15hrs)
Status: Currently open.
Location: Shropshire. TF10.
There is emergency third party maintenance taking place between the hours of 06:00 and 22:00 on Sunday 19/05/2024. Customers may experience an interruption to all services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
301883 : MAINTENANCE AFFECTING SERVICES Last updated:(16 May 2024 08:49hrs)
Status: Currently open.
Location: Sudbury, CO10.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Friday 17/05/2024. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
303732 : MAINTENANCE AFFECTING SERVICES Last updated:(17 May 2024 15:20hrs)
Status: Closed.
Location: West Yorkshire, HD2.
There is essential maintenance taking place between the hours of 10:00 and 16:00 on Friday 17/05/2024. Customers may experience an interruption to services for around 2 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 May 2024 15:20hrs)
This Planned Maintenance was completed on Friday, May 17th, 2024 at 15:20hrs.
