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Incidents and Planned Maintenance

There are 24 incidents or planned maintenances that may be affecting customers on our network.

355830 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:25hrs)
Status: Currently open.
Location: Ashford TN23.
There is essential maintenance taking place between the hours of 09:00 & 17:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
358376 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:23hrs)
Status: Currently open.
Location: Beaconsfield HP9.
There is essential third party maintenance taking place between the hours of 09:00 & 18:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
353818 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:22hrs)
Status: Currently open.
Location: London RM20.
There is essential maintenance taking place between the hours of 08:00 & 16:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
354453 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:19hrs)
Status: Currently open.
Location: Newark NG24.
There is essential maintenance taking place between the hours of 08:00 & 17:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
358346 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:17hrs)
Status: Currently open.
Location: High Wycombe HP11.
There is essential third party maintenance taking place between the hours of 09:00 & 18:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
356690 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:15hrs)
Status: Currently open.
Location: Chelmsford CM3, Inverness IV2.
There is essential maintenance taking place between the hours of 06:00 & 08:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356740 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:12hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356739 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:12hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356736 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:11hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356726 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:10hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356725 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:09hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356723 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:08hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356721 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:07hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356720 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:06hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
354436 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 08:05hrs)
Status: Currently open.
Location: Hook RG27.
There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on 23/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
356659 MAINTENANCE AFFECTING SERVICES   Last updated:(21 Jul 2025 08:16hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 08:00 & 11:00 on 22/07/25. Customers may experience an interruption to phone services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
355243 MAINTENANCE AFFECTING SERVICES   Last updated:(21 Jul 2025 08:14hrs)
Status: Currently open.
Location: Cheltenham GL51.
There is essential maintenance taking place between the hours of 08:00 & 16:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
355172 MAINTENANCE AFFECTING SERVICES   Last updated:(21 Jul 2025 08:12hrs)
Status: Currently open.
Location: Goole DN14.
There is essential maintenance taking place between the hours of 08:00 & 16:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
353349 MAINTENANCE AFFECTING SERVICES   Last updated:(21 Jul 2025 08:11hrs)
Status: Currently open.
Location: Ongar CM5.
There is essential maintenance taking place between the hours of 08:00 & 16:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
355090 MAINTENANCE AFFECTING SERVICES   Last updated:(21 Jul 2025 07:51hrs)
Status: Currently open.
Location: Burton Upon Trent DE13,DE14.
There is essential maintenance taking place between the hours of 08:00 & 17:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356615 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 07:43hrs)
Status: Closed.
Location: London W3, Scarborough YO12, Bicester OX25,OX26, Billingshurst RH14, Bordon GU35, Chelmsford CM1.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (22 Jul 2025 07:43hrs)
This Planned Maintenance was completed on Tuesday, July 22nd, 2025 at 07:43hrs.
356616 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 07:42hrs)
Status: Closed.
Location: Multiple locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (22 Jul 2025 07:42hrs)
This Planned Maintenance was completed on Tuesday, July 22nd, 2025 at 07:42hrs.
356618 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 07:42hrs)
Status: Closed.
Location: Multiple locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (22 Jul 2025 07:42hrs)
This Planned Maintenance was completed on Tuesday, July 22nd, 2025 at 07:42hrs.
356619 MAINTENANCE AFFECTING SERVICES   Last updated:(22 Jul 2025 07:40hrs)
Status: Closed.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 22/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (22 Jul 2025 07:40hrs)
This Planned Maintenance was completed on Tuesday, July 22nd, 2025 at 07:40hrs.
Update (22 Jul 2025 07:40hrs)
Work completed successfully.

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