Incidents and Planned Maintenance

There are 13 incidents or planned maintenances that may be affecting customers on our network.

299201: MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:42hrs)
Status: Currently open.
Location: Hook GU51.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 26/04/24 Customers may experience an interruption to services for up to 1 hour and 30 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
300857: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:40hrs)
Status: Currently open.
Location: Clerkenwell EC1A.
There is essential third party maintenance taking place between the hours of 00:00 and 03:00 on 26/04/24 Customers may experience an interruption to services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
301366: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:38hrs)
Status: Currently open.
Location: Stafford ST18.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 26/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
301188: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:37hrs)
Status: Currently open.
Location: Cambridge CB2.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 26/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
301126: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:35hrs)
Status: Currently open.
Location: Chester CH1.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 26/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
300850: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:35hrs)
Status: Currently open.
Location: Cringleford NR4, Heatherset NR9.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 26/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
300711: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:33hrs)
Status: Currently open.
Location: Multiple sites CM22, CM23, CM6, SG19, CB10.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 26/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
300812: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(25 Apr 2024 14:26hrs)
Status: Closed.
Location: Bradwell NR31, Caister NR29, Martham NR29.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 25/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (25 Apr 2024 14:26hrs)
This Planned Maintenance was completed on Thursday, April 25th, 2024 at 14:26hrs.
301332:MAINTENANCE AFFECTING SERVICES   Last updated:(24 Apr 2024 15:29hrs)
Status: Closed.
Location: Braintree CM7.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 6 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (24 Apr 2024 15:29hrs)
This Planned Maintenance was completed on Wednesday, April 24th, 2024 at 15:29hrs.
300169: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(24 Apr 2024 15:29hrs)
Status: Closed.
Location: Multiple sites affectedIP19, IP28, NR32, NR35, NR19, NR10, NR8, NR34.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (24 Apr 2024 15:29hrs)
This Planned Maintenance was completed on Wednesday, April 24th, 2024 at 15:29hrs.
298158: MAINTENANCE AFFECTING SERVICES   Last updated:(24 Apr 2024 15:29hrs)
Status: Closed.
Location: Whiteley PO15.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (24 Apr 2024 15:29hrs)
This Planned Maintenance was completed on Wednesday, April 24th, 2024 at 15:29hrs.
297912: MAINTENANCE AFFECTING SERVICES   Last updated:(24 Apr 2024 15:29hrs)
Status: Closed.
Location: Greenwich SE10.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (24 Apr 2024 15:29hrs)
This Planned Maintenance was completed on Wednesday, April 24th, 2024 at 15:29hrs.
299869 : MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(24 Apr 2024 15:29hrs)
Status: Closed.
Location: Littlehampton BN17.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on Monday 22/04/2024. Customers may experience an interruption to services for up to 2 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (24 Apr 2024 15:29hrs)
This Planned Maintenance was completed on Wednesday, April 24th, 2024 at 15:29hrs.

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