There are 7 incidents or planned maintenances that may be affecting customers on our network.
353104: INCIDENT AFFECTING INTERNET AND PHONE SERVICES Last updated:(12 Jun 2025 12:00hrs)
Status: Currently open.
Location: Branston DE13 DE14.
We have a network incident in Branston DE13 DE14 affecting a small number of phone and internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
No updates for this incident yet.
350615: MAINTENANCE AFFECTING SERVICES Last updated:(12 Jun 2025 09:01hrs)
Status: Currently open.
Location: TS27 Upper Warren.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 13/06/25. Customers may experience an interruption to services for up to 20 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
351213: MAINTENANCE AFFECTING SERVICES Last updated:(11 Jun 2025 08:42hrs)
Status: Currently open.
Location: PE1 Cattle Market Road.
There is essential maintenance taking place between the hours of 23:55 on 12/06/25 and 03:00 on 13/06/25. Customers may experience an interruption to services for up to 1 hour during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
350102:THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(11 Jun 2025 08:40hrs)
Status: Currently open.
Location: G71 Uddingston.
There is essential third party maintenance taking place between the hours of 23:00 on 12/06/25 and 05:00 on 13/06/25. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
348924: MAINTENANCE AFFECTING SERVICES Last updated:(11 Jun 2025 08:27hrs)
Status: Currently open.
Location: WS13 Eastern Avenue.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 12/06/25. Customers may experience an interruption to services for up to 30 mins during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
352966: EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jun 2025 08:57hrs)
Status: Closed.
Location: Bexhill-on-Sea TN39.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 on 12/06/2025 Customers may experience an interruption to services for up to 15 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jun 2025 08:57hrs)
This incident was closed on Thursday, June 12th, 2025 at 08:57hrs.
351330: MAINTENANCE AFFECTING SERVICES Last updated:(12 Jun 2025 08:55hrs)
Status: Closed.
Location: PE28 Warboys.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 11/06/25. Customers may experience an interruption to services for up to 20 mins during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jun 2025 08:55hrs)
This Planned Maintenance was completed on Thursday, June 12th, 2025 at 08:55hrs.
