seethelight also understands customers are tired of waiting in long call centre phone queues. seethelight takes a very different approach from other service providers and aims to answer 90% of calls within 20 seconds and answer all calls using real people.
Our UK based customer service team is available 8am to 8pm Monday to Friday and Saturdays between 9am and 1pm. Why not call us now with any issues you may have on 0800 331 7638.Find Out More about our great customer service
seethelight offer broadband only products in superfast and ultrafast speeds of 60Mbps, 120Mbps and 300Mbps.
Perfect for those of you who don't want a telephone line!
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seethelight appreciates that residential customers on pure fibre networks do not yet have as wide a choice of service providers as is available on slower, traditional, copper networks (this is a current issue for most UK fibre networks and is not unique to homes where seethelight operates). Information on the available service providers in your area can be found on the IFNL website.
Usually £20 a month, get more channels than ever before with big screen dramas, comedies, Sky Originals, documentaries and music.
Our packages are incredibly good value and are completely unlimited, leaving you to download as much as you want.
seethelight only provide fibre to the home - no copper cables in sight. We are comparing seethelight against the other providers who offer similar services and speeds. Not all of the below services are over the fibre to the home network, and some of these are through copper lines.
Price (per month)
Average Download Speeds
Available on IFNL network? *
Contract length (months)
Evening calls included?
Weekend calls included?
Caller display included?
Monthly cost plus extras ***
Prices correct as at 18/06/2018
* IFNL: Independent Fibre Network Limited.
** Additional special offers with SKY TV available.
*** This is the total cost including evening and weekend calls, caller display and voicemail.
All prices quoted are inclusive of VAT.
Customer services is our top priority and we strive to make every customer's experience with seethelight a great one.
There are many services and packages we offer which enable us to stand out in the marketplace.
1 To qualify for a free of charge router upgrade certain conditions will apply, please contact seethelight for further details.
seethelight delivers its services over a pure fibre network operated and supported by Independent Fibre Networks (IFNL).
IFNL is an open access network provider who is passionate about providing customer choice. IFNL actively encourages service providers to sign up and offer end-user services across its infrastructure. Pure fibre networks across the UK do not currently have as wide range of choice as we would all like, this is not peculiar to IFNL, but is common across all pure fibre infrastructure providers. To view the up to date list of available service providers on the IFNL network, please check: www.ifnl.net/availableisps
The IFNL pure fibre infrastructure provides an excellent telecommunications experience with end-to-end fibre optic cable, right into the home, known as Fibre-To-The-Home. Unlike copper networks where speed degrades over distance, fibre provides reliable speed into the home and this technology is future-proof. IFNL proactively monitors network utilisation, re-enforcing the networks as necessary to ensure that at all times sufficient capacity is available to meet increasing Internet usage from changes in Internet behaviour and growing customer numbers.
The broadband services that can be delivered over the IFNL pure fibre infrastructure will enable you to enjoy your favourite online TV shows, relax with your favourite film or listen to music all in higher quality with fewer interruptions. Sending and receiving files couldn't be easier, with ultrafast upload and download speeds you can move photos, documents and larger files quicker than ever before.
|Download Time||Download Time|
|File Type||File Size||60Mbps||5Mbps|
|10 track album||80MB||10 seconds||2 minutes 30 seconds|
|1 hour TV programme||1.5GB||4 minutes||48 minutes|
|DVD movie||4.7GB||12 minutes 30 seconds||2 hours 30 minutes|
|Blu-ray 1080p HD movie||25GB||55 minutes||21 hours 30 minutes|
|Xbox One/PS4 video game||40GB||90 minutes||21 hours 30 minutes|
|Ultra HD 4K movie||100GB||3 hours 40 minutes||53 hours 30 minutes|
The pure fibre infrastructure available speeds will meet your needs allowing you to perform multiple online tasks simultaneously, including online gaming, online entertainment, web development at home, browsing, emailing, social networking and much, much more.
Opening Hours: Monday-Friday: 8.00am-8.00pm and Saturday: 9.00am-1.00pm.
Get in touch if you have any queries or questions.Find out more about how to get in touch with us
Find out how easy it is to switch to seethelight.Find out more about switching to seethelight
Putting our customers first is our top priority.Find out more about our great customer service
Work out the cost of calls on our network.Find out more about the cost of calls on our network
View our packages and place your order online today.Find out more about ordering online today
Keep you and your family safe whilst using the internet.Find out more about how to stay safe online