Help
Sky Stream
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Sky Stream works over broadband, so there’s no need for an engineer visit or a Sky dish. Recommended minimum broadband speed of 25Mbps. Or 30Mbps if you add an extra Sky Stream puck or to watch in UHD.
When you order Sky Stream, you’ll start a new contract with Sky and choose a new TV package. This contract is billed separate to your Broadband contract with seethelight.
The Sky Ultimate TV subscription, which includes Sky Entertainment and Netflix Basic, is available on a 31-day rolling contract or a 24-month contract – giving you flexibility.
If you experience any technical issues with your Sky Stream puck, please visit Sky.com/help to troubleshoot.
The My Sky app is the quickest and easiest way to securely manage your Sky products and services, pay your bills and get help if you need it.
The app is personalised to you, allowing you to access the information you need instantly. To learn more, visit Sky.com/help to get setup.
